Our contact details

The Vet 2 Go
07865 741692
07865 741831
thevet2go@gmail.com

Effective Date: 02/01/2025

At The Vet 2 Go, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you interact with our services.

1. Information We Collect:

We may collect the following types of information:

Personal Identification Information: name, address, email address, phone number.

Pet Information: Details about your pet(s), including breed, age, health history.

Payment Information: Credit / Debit Card details or other financial data required for processing payments.

2. How We Use Your Information:

We use the information we collect for the following purposes:

To provide our services effectively and efficiently.

To communicate with you regarding appointments or inquiries.

To princess payments for our services.

To improve our service offerings based on user feedback.

3. Disclosure of Your Information:

We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:

With trusted partners who assist us in operating our website or providing services (under confidentiality agreements).

When required by law to comply with legal obligations or respond to legal requests.

4. Cookies and Advertising

We use cookies and similar technologies, including Google Analytics and Google Ads, to understand how visitors use our site and to show relevant advertising. These technologies may use cookies and mobile advertising identifiers to enable both personalised and non-personalised advertising. You can accept or decline non-essential cookies using the banner shown when you first visit our site.

Google acts as a data processor for the advertising and analytics cookies on this site. You can learn more about how Google collects and uses data at Google's Business Data Responsibility Site: https://business.safety.google/privacy/

5. Data Security:

We implement appropriate technical and organisational measures to safeguard your personal data against unauthorised access, alteration, disclosure, or destruction. While no method of transmission over the internet is 100% secure, we strive to protect all sensitive data using commercially acceptable means.

6. Your Rights:

You have certain rights regarding your personal data under applicable laws:

The right to access your personal information.

The right to request correction of inaccurate or incomplete data.

The right to request deletion of your personal data under certain circumstances.

The right to restrict or object to the processing of your information.

The right to data portability, allowing you to obtain a copy of your personal data in a structured format.

7. Changes to This Privacy Policy:

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically for any updates.

8. Contact Us:

If you have any questions about this Privacy Policy, our practices regarding your personal information, or if you wish to exercise your rights, please contact us at:

thevet2go@gmail.com

By using our services, you consent to the terms outlined in this Privacy Policy.

Thank you for choosing The Vet 2 Go!


Cookies

Cookies are small files stored on your device when you visit websites. We use cookies to support essential website functionality, understand how visitors interact with our website, and measure the effectiveness of our advertising. You can choose whether to accept or reject analytics and advertising cookies independently.

Types of Cookies We Use:

  • Session Cookie (OctoberCMS Session Cookie): We use a session cookie called october_session to maintain your session while you browse our website. This cookie is used to support essential website functionality and maintain a consistent browsing experience during your session. It is not used for analytics or advertising purposes.
  • Analytics Cookies (Google Analytics): We use Google Analytics to understand how visitors interact with our website. This helps us monitor website performance and identify opportunities for improvement. If you consent to analytics cookies, Google Analytics may store cookies on your device to collect information about your interactions with our website. If you reject analytics cookies, these cookies will not be stored. However, Google's Consent Mode may still send limited, cookieless signals to help measure website activity.
  • Advertising Cookies (Google Ads): We use Google Ads technologies to measure the effectiveness of our advertising campaigns and understand how visitors interact with our advertisements. If you consent to advertising cookies, Google may store cookies on your device to support advertising measurement, conversion tracking and, where applicable, personalised advertising. If you reject advertising cookies, these cookies will not be stored. Google's Consent Mode may still send limited, cookieless signals relating to advertising measurement.

Your Choices:

When you first visit our website, analytics and advertising cookies are disabled by default. You will see a cookie banner allowing you to accept all cookies, reject optional cookies, or customise your preferences. Essential cookies required for the website to function may still be used.

  • Accept All: Both analytics and advertising cookies will be enabled, allowing us to measure website activity and the effectiveness of our advertising.
  • Reject All: Analytics and advertising cookies will remain disabled. Essential cookies, such as the october_session cookie, may still be used to ensure the website functions correctly.
  • Customise: You can choose to enable analytics cookies, advertising cookies, both, or neither. Your selected preferences will determine which types of optional cookies are permitted.

Your cookie preferences are saved for up to 180 days. You can change or withdraw your consent at any time by reopening the cookie settings on our website. You can also manage or delete cookies through your browser settings. For more information about cookies, please visit AboutCookies.org.

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